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The statistics are staggering. According to the United States Bureau of Labor Statistics (BLS), 11,303 Hispanic workers died as a result of work-related injuries from 1992 through 2006. These deaths accounted for approximately 13 percent of all work-related injury deaths during that period.
Within our industry, BLS reported that 789 landscape services workers and their first-line supervisors died as a result of traumatic injuries between 2003 and 2006. Twenty-nine percent of the workers who died were Hispanic. Preliminary BLS data for 2007 shows that 184 landscape workers, tree trimmers and their supervisors (both Hispanic and non-Hispanic) died from work-related injuries that year. ?EUR??,,????'?????<????????Landscape services?EUR??,,????'?????<???????? includes landscape installation, maintenance, lawn care, tree trimming and removal, snow removal, and ornamental shrub installation and pruning.
Miguel Castro, human resources manager at the Acres Group in Roselle, Illinois, is a member of the stakeholder group providing input to the National Institute for Occupational Safety and Health?EUR??,,????'?????<????????????EUR??,,??s (NIOSH) Traumatic Injury Prevention for Landscape Workers project. That project recently developed a fact sheet (NIOSH Publication No. 2008-144) that includes additional sobering information on deaths in our industry. For example, the fact sheet, which cites BLS data, notes that although landscape services workers make up less than one percent of the total U.S. workforce, they experience 3.5 percent of all occupational fatalities. (You can download a free copy of this fact sheet at: www.cdc.gov/niosh/docs/2008-144/pdfs/2008-144.pdf.)
Regarding Hispanic workers, Castro says he believes they are ?EUR??,,????'?????<????????hard workers, but they don?EUR??,,????'?????<????????????EUR??,,??t always take the time to realize that they need to do the job quick but also do it safe.?EUR??,,????'?????<????????
?EUR??,,????'?????<????????New workers are afraid of losing their jobs. They try to do things to satisfy company standards, and they take risks. Also, we (managers in our industry) don?EUR??,,????'?????<????????????EUR??,,??t give the time to new employees during orientation. We take applications, then throw them into the field,?EUR??,,????'?????<???????? he says.
In-depth investigations of approximately 200 deaths of Hispanic workers by NIOSH and state public health and labor agencies from 1992 through 2006 suggested that certain characteristics contributed to these deaths. Among those characteristics were inadequate knowledge and control of recognized safety hazards and inadequate training and supervision of workers, often exacerbated by different languages and literacy levels.
?EUR??,,????'?????<????????Think about it,?EUR??,,????'?????<???????? Castro says. ?EUR??,,????'?????<????????People don?EUR??,,????'?????<????????????EUR??,,??t always speak the same language. Sometimes even within the region where they come from there will be different dialects of Spanish.?EUR??,,????'?????<???????? That?EUR??,,????'?????<????????????EUR??,,??s why it?EUR??,,????'?????<????????????EUR??,,??s important, he says, to use ?EUR??,,????'?????<????????neutral words ?EUR??,,????'?????<??????????????+ simple words?EUR??,,????'?????<???????? during training and to look at trainees?EUR??,,????'?????<????????????EUR??,,?? faces to ?EUR??,,????'?????<????????see their perception of what you are saying.?EUR??,,????'?????<????????
Castro believes that the biggest problem in inadequately training Hispanic or other non-English speaking workers is at the supervisory level. The owners of the company, he says, often support safety, yet supervisors ?EUR??,,????'?????<????????think production is profit. The bottom line is that they lose profits if they lose production.?EUR??,,????'?????<????????
A worker who is not native to the United States may not have as high a literacy level as a worker who grew up in the U.S. because schooling opportunities may have been limited in that person?EUR??,,????'?????<????????????EUR??,,??s native country. So that individual may not fully comprehend safety instructions. Then rushing to get the job done increases the chances even more that an injury or death will occur.
Kujawa Enterprises, Inc., a full-service landscape company in Oak Creek, Wisconsin, has a field staff that is approximately 65 percent to 70 percent Hispanic at peak. The company has taken a number of steps to effectively carry safety messages to its non-English speaking workers.
One of the biggest steps was to hire Maria Anaya, a Hispanic woman who is bilingual, as its front desk receptionist. Anaya, the first person customers see when walking in the door, has become the company?EUR??,,????'?????<????????????EUR??,,??s unofficial ?EUR??,,????'?????<????????liaison?EUR??,,????'?????<???????? with its Hispanic employees.
Anaya?EUR??,,????'?????<????????????EUR??,,??s job involves much more than being the company?EUR??,,????'?????<????????????EUR??,,??s receptionist. She is involved in new employee orientations for Hispanic workers, accident/incident reports, planning for employee events, and translating from English into Spanish. Most important, she is someone Kujawa?EUR??,,????'?????<????????????EUR??,,??s Spanish-speaking workers feel comfortable coming to with their safety-related questions and other issues.
?EUR??,,????'?????<????????They will ask me about anything from supplying them with a first-aid kit that their supervisor said they need to carry to questions about safety glasses or how to use a machine,?EUR??,,????'?????<???????? she says. ?EUR??,,????'?????<????????I think it?EUR??,,????'?????<????????????EUR??,,??s a comfort level with me more so than anything else. They know they can say in Spanish to me: ?EUR??,,????'?????<????????I need a first-aid kit.?EUR??,,????'?????<????????????EUR??,,?? ?EUR??,,????'?????<????????
Caucasian managers at Kujawa have also taken a number of steps to improve their communication with Spanish-speaking employees. For example, Tom Jurasinski, director of exterior operations, along with several other managers, took an eight-night course at a local technical college to learn certain work phrases in Spanish and learn more about Hispanic cultures.
Now, when Jurasinski walks by a group of Hispanic crew members at the start of the day, he shakes their hands, greets them by name and talks with them a few minutes ?EUR??,,????'?????<??????????????+ no matter how busy he is. Previously, he had noticed that these workers would look down when a manager walked by.
?EUR??,,????'?????<????????They react well to Tom,?EUR??,,????'?????<???????? Anaya says. ?EUR??,,????'?????<????????He will walk up to them, make eye contact, shake their hands, ask how they are doing and ask if there is anything they need. He will even ask such personal questions as: ?EUR??,,????'?????<????????How is it going? How is your family??EUR??,,????'?????<????????????EUR??,,?? They feel comfortable with him.?EUR??,,????'?????<????????
Another supervisor, Anaya says, knows very little Spanish but will at least try to speak some Spanish with the company?EUR??,,????'?????<????????????EUR??,,??s Hispanic workers. ?EUR??,,????'?????<????????He gets his point across. They feel more comfortable with him because they know he?EUR??,,????'?????<????????????EUR??,,??s trying. Then they?EUR??,,????'?????<????????????EUR??,,??ll try to speak a little English with him.?EUR??,,????'?????<????????
Gain an understanding of your workers?EUR??,,????'?????<????????????EUR??,,?? cultures. This is critical in order to effectively get your safety messages across. For example, ?EUR??,,????'?????<????????family?EUR??,,????'?????<???????? is an important value within Hispanic cultures. To the extent that you can frame your safety messages in terms of ?EUR??,,????'?????<????????family,?EUR??,,????'?????<???????? the better the chance they will get across. Here is an example: Instead of telling your Hispanic workers to wear their safety glasses so they don?EUR??,,????'?????<????????????EUR??,,??t lose an eye or their eyesight, tell them: ?EUR??,,????'?????<????????It?EUR??,,????'?????<????????????EUR??,,??s important to wear your safety glasses so you will be able to see your children grow up.?EUR??,,????'?????<????????
Don?EUR??,,????'?????<????????????EUR??,,??t overlook seemingly ?EUR??,,????'?????<????????little things.?EUR??,,????'?????<???????? Kujawa, for example, began incorporating Mexican food into its company picnics to show its native Mexican employees that the company cares about them. Showing your workers that you care about them and their families will help generate loyalty ?EUR??,,????'?????<??????????????+ and employees who are loyal to a company will in turn care more about following safety procedures. ?EUR??,,????'?????<????????If the employers recognized Mexican holidays and so forth, it would let the employees know that they are considerate of things that are special to them,?EUR??,,????'?????<???????? Anaya says. ?EUR??,,????'?????<????????I find that even when our supervisors remember little details about them or their families ?EUR??,,????'?????<??????????????+ especially their families ?EUR??,,????'?????<??????????????+ it means something to the employees. I see it in their facial expressions. That in and of itself makes the employee want to show gratitude and do an even better job.?EUR??,,????'?????<????????
Understand the potential literacy and cultural barriers that may inhibit effective safety communication. Know that it?EUR??,,????'?????<????????????EUR??,,??s entirely possible that some of your non-English speaking employees may not be able to read or write in their own native language ?EUR??,,????'?????<??????????????+ let alone in English. ?EUR??,,????'?????<????????We definitely use visual examples in our training,?EUR??,,????'?????<???????? Castro says. ?EUR??,,????'?????<????????We also do ?EUR??,,????'?????<????????hands-on?EUR??,,????'?????<????????????EUR??,,?? training ?EUR??,,????'?????<??????????????+ have them show you what you just taught them.?EUR??,,????'?????<???????? Among the many cultural barriers that may inhibit effective safety communication are: risk-taking being the norm in some of your workers?EUR??,,????'?????<????????????EUR??,,?? countries of origin (especially among young male workers from countries such as Mexico), fear of institutions (the medical community, government and others), a strong desire to ?EUR??,,????'?????<????????please the boss?EUR??,,????'?????<???????? (even if it means working unsafely), and a hesitancy to ask questions of a supervisor or other person ?EUR??,,????'?????<????????in authority.?EUR??,,????'?????<????????
Don?EUR??,,????'?????<????????????EUR??,,??t assume that your workers had previous exposure to hazardous equipment, safety training or safety rules. Particularly if they are from another country, they may not have had any safety training in the past and may not be familiar with such equipment as zero-turn mowers, skid-steer loaders or forklifts. So again, it?EUR??,,????'?????<????????????EUR??,,??s critical that you ?EUR??,,????'?????<????????visually?EUR??,,????'?????<???????? train them as much as possible and not let them operate such equipment on the job until they show you that they know how to operate it safely.
Work toward gaining participation in your safety training. ?EUR??,,????'?????<????????Give your employees opportunities to express themselves freely. They have to participate, yet it is very hard for them to participate. We tell them that this is training but also an opportunity to express their feelings. Building their confidence takes time,?EUR??,,????'?????<???????? Castro says.
Make use of the many excellent free resources available to assist you. Among these are: NIOSH?EUR??,,????'?????<????????????EUR??,,??s new English and Spanish fact sheet entitled Traumatic Injury Fatalities Among Landscape Services Workers (visit www.cdc.gov/spanish/niosh); the Occupational Safety and Health Administration?EUR??,,????'?????<????????????EUR??,,??s English and Spanish Web pages (www.osha.gov/as/opa/spanish ?EUR??,,????'?????<??????????????+ for Quick Cards, eTools and other training materials); and the Professional Landcare Network (PLANET)-OSHA Alliance safety materials, including four English-Spanish ?EUR??,,????'?????<????????Safety Tips Sheets?EUR??,,????'?????<???????? (tailgate training lessons) ?EUR??,,????'?????<??????????????+ visit www.osha.gov/SLTC/landscaping/index.html).
About the author: Barbara Mulhern is a Belleville, Wisconsin-based freelance writer who specializes in safety and health issues for green industry employers.
Francisco Uviña, University of New Mexico
Hardscape Oasis in Litchfield Park
Ash Nochian, Ph.D. Landscape Architect
November 12th, 2025
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