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Stern-Williams Q and A with the Experts10-05-23 | Feature

Stern-Williams Q and A with the Experts

A Conversation with Matt Lemke, VP Sales, Marketing, and Customer Service
by Staff

Are there any trends you are seeing in the parks and rec industry?

The onset of the COVID pandemic in 2020 changed everyone's lifestyle and Stern-Williams has focused on adapting with those demands. Stern-Williams has always had bottle fillers and those have become even more popular in the past couple years. We also created a hand wash station that can be added to a drinking fountain or mounted directly to a wall. With so many pets adopted during COVID, we added our most popular pet fountains to our Quick Ship Program.

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Why would Landscape Architects choose your fountains over your competitors?

Stern-Williams has been manufacturing mop sinks, shower floors, and outdoor drinking fountains since 1962. We pride ourselves on the quality of product we offer our customers. Our fountains and bottle filler models are crafted from carbon steel, hand welded (grinded and polished) and powder coated in 11 available colors. They are constructed with chrome plated bubblers, lead-free brass connections, and are vandal resistant. Stern-Williams offers a variety of design options including stainless steel tubing, water chillers, free standing, wall mountable, and mounting brackets for easy installation. You can mix and match to make your own custom design.
We also recognize that plumbing fixtures can be an afterthought when developing an outdoor recreational space and Stern-Williams has your back when you need something produced and delivered in a hurry. That is why we created the Quick Ship Fountain Program. This program guarantees a 2-week shipment on the 5 most popular fountain models. If for some reason we fail to ship the fountains within 10 working days of order acknowledgment, the customer will receive a 10% discount on the fountains they ordered. That is customer service at its finest.

What are some of the new innovative technologies or products currently in the market?

In the heat of the summer, people are outdoors earlier in the day and later in the evening to avoid the heat. And in the winter, the days get shorter which means darker conditions for enjoying outdoor activities. It was important to Stern-Williams to offer a way to illuminate their activities and make it easier and safer to use our products so we engineered a solar powered lighting fixture that could be added to our existing shower towers and bottle fillers. The Solar Illuminator has bright 6000K LED lights for ample light at night, an aimable solar attachment to ensure proper power, dusk to dawn light sensors, and weatherproof design. Stern-Williams' Solar Illuminator is a beacon for your entire community.

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