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According to George Gilbert, Vice President of Operations for Pavestone Co. of Dallas, Texas, Landscape Architects and engineers frequently take the time to visit its production facilities and observe the actual fabrication process in person.
"When you're applying a systematic approach to quality control there are three important control points for ensuring consistent production of interlocking concrete paving stones," explained Gilbert. "The control and inspection of incoming raw materials, close monitoring of the batching and mixing process, and testing for conformation are key elements for success and are extremely important for production of a consistent finished product."
In-house quality control personnel, in addition to monitoring incoming raw materials, also ensure that the mixture of pigments, chemicals, cement, aggregates and other additives are consistent for each product. In many cases suppliers of these raw materials assist in the process by supplying up-to-date test reports. Quality tests are conducted on a routine basis to assist in controlling the batch proportioning, aggregate gradation, and aggregate moisture content. The quality control program also involves frequent inspection of the equipment, including the mixers, scales and molds.
"On a number of occasions we've taken production personnel right to point-of-sale locations to examine the finished product. This gives our staff a chance to see the product from the point of view of the end-user. This approach has been very effective in developing a team approach to quality control."
"In effect, each shift is responsible for confirming that the raw materials are acceptable and for inspecting the molds and equipment to ensure they are in top-notch condition. They are also responsible for ensuring that the finished product meets our own in-house quality control standards and the ASTM standard. We also schedule periodic meetings to review laboratory tests, and analyze production records." In Gilbert's view, it's a process that involves continuous improvement. "Every bundle of interlocking concrete paving stones we produce is labeled and bar-coded. When required we can track our records back to the date it was produced."
Gilbert also pointed out that the quality control process for colors and textures often extends into the field. "On many occasions we are involved with color matching and supplying paving stones for installation of site mock-ups. In the case of tumbled pavers, which are becoming increasingly popular, it is common for the Landscape Architect to be directly involved in achieving the right effect and texture. In fact, some of the new equipment we have allows us to modify the tumbled effect to meet specific design criteria for the Landscape Architect." LASN
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