Disneyland Groundskeeping

Disneyland?EUR??,,????'???s horticulturists and landscape workers plant an average of 2,700 annuals every day of the year.

Disneyland marks its 50th anniversary this July as the happiest—and possibly cleanest—place on Earth. Where else is Main Street steam-cleaned each night and walkways hosed down even when it rains?

‘’The Disney focus on the ‘guest experience,’ which includes cleanliness, has influenced everyone from McDonald’s to the Four Seasons,’’ said marketing expert Adam Hanft in New York City. ‘’For years, when corporate CEOs asked who’s doing the best in terms of serving the customer, the answer came back, ‘Disneyland.’”

An average of 36,500 visitors entered Disneyland’s turnstiles each day last year, according to the trade publication Amusement Business.

Every one of them created work for custodial guest services manager Bob Scott and his crew. An energetic former medical laboratory operations supervisor with an MBA, Scott supervises the custodial staffers, who work from midnight until the park opens at 8 a.m.

‘’We clean everything that guests see or touch,’’ Scott said.

The park’s 200 horticulturalists start work around 4 a.m. and examine every plant, shrub and tree in both parks. ‘’Anything that shows the slightest sign of fading is replaced,’’ Scott said during a recent midnight tour of Disneyland. Last year, groundskeepers planted 1 million annuals, an average of about 2,700 per day. Sacramento Bee